You can:
Yes. For any of those use cases (and any you can dream up), you can:
Contact us and we'll help you learn how to create what you need for your own “somewhat unusual” CallManager deployment. There are over 200 fields (Check them out here). If you can in principle calculate the thing you need from some number of those fields, in some product or by hand, then we can show how to make the app do it.
Yes you can download the app from Splunkbase or from this site, and you can get a 90 day trial license string from this site. You can set the whole thing up yourself with your own live data, in about 30 minutes. See our installation and setup docs here.
The app is priced by the size of your CallManager deployment - specifically the total number of User Licenses and Unassigned Device Licenses that are in use, in CallManager itself. At and below 400 such licenses in use, the cost is only $1,700 per year, but we have a range of customers at all scales from below 100 to above 150,000 licenses in use. Send us a screenshot of the total licenses in use from PLM, or a screenshot per cluster of the "License Usage Report" in CM Admin and we can let you know the exact cost.
Yes. The majority of our prospects are already Splunk Enterprise or Splunk Cloud customers, and if this is you, this app will likely add only a negligible additional load to ingest the CallManager data that it needs. If you're not, Sideview is also a Splunk Reseller in North America so we can help you on that side.
Yes the app is vetted for Splunk Cloud. We do recommend that you contact us before proceeding though.
CUCM 7.0 up to the current release 14.X
However if the data you're hoping to work with isn't in that list, Feel free to contact us anyway!.
Unfortunately Splunkbase truncates release notes at only 1000 characters, which is not enough for a summary of this maintenance release.
Fortunately you can always read our release notes on our website - https://sideviewapps.com/documentation/cisco-cdr-reporting-analytics-release-notes
-- Fixed a problem that affected customers that use Search Head Clustering (SHC) when they updated from pre-7.2. The bug was that the devices lookup would end up with incorrect fields loaded. This issue is fixed such that customers updating from pre-7.2 to 7.2.1 or later will not be affected.
-- Fixed a bug for customers who have multiple "data types" loaded in the app. When a report was saved using "save report", the selected data_type(s) would not be saved correctly.
-- Fixed a bug for customers with multiple data_types enabled, where dashboard panels would be created without the proper drilldown logic to set the data_type pulldown in Investigate Calls back to the way it had been when the chart was saved.
-- Functionality -- Along with changes in Canary 1.7, the Cisco CDR app now supports dark mode.
-- Investigate Extensions, Investigate Groups and Investigate Gateways pages now have optional fields to list total/incoming/outgoing/tandem duration in minutes (as opposed to values like "08:53:44").
-- Fixed a bug around dashboards created with our "create dashboard panel" app. The app would add an XML declaration when creating new dashboards and this would work fine. However it would then trigger a bug in Splunk's SimpleXML Editor later, where the editor would add an encoding attribute to the declaration and this attribute would cause the dashboard-level 'dark mode' to never work for that dashboard.
-- Updated to the latest version of libphonenumbers, the python library the app uses to parse DN's to extract country code, area code etc for all phone numbers worldwide.
-- Pulled new NANPA data into the "npa-nxx-lata-clli-ocn-location.csv" lookup.
Unfortunately Splunkbase truncates release notes to only 1000 characters, which is not enough to summarize the changes in this release. However you can always view our release notes on our website at https://sideviewapps.com/documentation/cisco-cdr-reporting-analytics-release-notes
-- Functionality - Site Detail page now has a 'call quality' tab.
-- Further improvements and logic fixes to the action menu options in Investigate Calls.
-- Fixed a regression introduced in 6.6. where the Chart view would always show both the chart and the table regardless of which tab was selected.
-- Fixed a bug where the action menu options for the duration field on multileg calls would not work correctly.
Unfortunately Splunkbase truncates release notes to a relatively small number of characters, so we are unable to summarize our release notes adequately here.
Fortunately you can always see our full release notes on our website at https://sideviewapps.com/documentation/cisco-cdr-reporting-analytics-release-notes
Unfortunately Splunkbase truncates release notes to only 1000 characters and that limit is not sufficient to summarize the fixes and improvements in this particular release. Fortunately you can always read our release notes on our website at https://sideviewapps.com/documentation/cisco-cdr-reporting-analytics-release-notes
Unfortunately Splunkbase truncated release notes at only 1024 characters, and this is not sufficient to summarize the important changes in this release. You can however always read the release notes for Cisco CDR Reporting and Analytics over on the Sideview website here - https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/documentation/release-notes/
Unfortunately Splunkbase still has a defect where it will not display release notes with more than 1024 characters, and that limit is not sufficient to describe the improvements in this release. Fortunately you can view the actual release notes on our website here
https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/documentation/release-notes/
Splunkbase unfortunately truncates release notes for app updates, and the release notes for this particular version cannot be shortened to fit. Fortunately our release notes are always posted on our site at https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/documentation/release-notes/
Critical - Fixed a bug where downloading the devices.csv from the Setup > Define Devices page, would give you a copy of the csv that was missing the required axlHost and axlPort columns.
- Fixed a bug where the "Call quality information (CMR)" panel on the Call Detail page did not actually report the new "quality" field.
- Added health checks to catch cases where after an app upgrade there can potentially still be scheduled searches regenerating the devices lookup or the groups lookup with columns matching the previous version's columns for that lookup.
- When you use "Save Report" or "Create Dashboard Panel" the newly created report or dashboard will now be in the "Saved Reports" or "Saved Dashboards" menu right away. Previously the newly created item would not be in the menu until the page had been refreshed. Note to get the new behavior you also need Canary
- Dashboard panels created by the app now have the version="1.1" attribute, to prevent warnings from being displayed by Splunk.
Unfortunately Splunkbase truncates release notes to 1000 characters which is not enough to describe this release.
You can however always view the release notes for this app on the Sideview website at - https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/documentation/release-notes/
-- Functionality - the Investigate Sites page now has a control to filter by Cluster.
It also now has options to pick whether it should a) count calls with zero duration, and b) show rows for sites that have no calls at all in the given timerange.
-- Fixed a minor bug on the app homepage where the "Learn more about the product" panel would become invisible if any critical health checks failed.
-- Fixed a bug where users still running Splunk Enterprise 7.3 would be redirected to the homepage if they clicked links in the app's Navigation Bar while within SimpleXML dashboards or core Splunk pages.
-- Updated to the latest version of libphonenumbers, the python library the app uses to parse DN's to extract country code, area code etc for all phone numbers worldwide.
-- Fixed a critical problem introduced in 6.3.2 that prevented several pages from working correctly, and caused 2 panels on the homepage to load empty.
-- In "Explore new reports" on the landing page there is now improved messaging when a particular report detects that an optional component that it requires, still needs to be set up.
Unfortunately Splunkbase truncates release notes to 1000 characters and this is not enough to adequately summarize the changes in this release. However you can always read our release notes on our website here:
https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/documentation/release-notes/
Unfortunately Splunkbase truncates release notes at only 1000 characters, which is not sufficient to summarize the fixes and improvements in this release. Fortunately you can always see the full release notes on our site here:
https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/documentation/release-notes/
Unfortunately Splunkbase truncates the release notes for every release to just 1000 characters. Since 6.1 was a significant release, we are unable to condense our release notes down that far.
However note that you can always read our release notes by navigating to our site at https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/documentation/release-notes/
Unfortunately Splunkbase truncates the release notes for every release to just 1000 characters. Since 6.1 was a significant release, we are unable to condense our release notes down that far.
However note that you can always read our release notes by navigating to our site at https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/documentation/release-notes/
Unfortunately Splunkbase truncates release notes at 1000 characters, and that is not enough space to summarize the notes for this release. However you can read our release notes on our website here - https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/release-notes/
Unfortunately Splunkbase truncates release notes at 1000 characters which is not sufficient to contain this release's notes. Fortunately you can always read our release notes for the Cisco CDR Reporting and Analytics app on our website at https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/release-notes/
Unfortunately Splunkbase truncates release notes to only 1000 characters which is significantly less than the length of the notes for this release. However you can always see our full release notes on our site here - https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/release-notes/
Unfortunately Splunkbase truncated release notes at only 1000 characters which is quite a bit less than the notes for this release. View our release notes online at https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/release-notes/
Note however that if you are using Splunk 8.X you will also have to update to Canary 1.4 or higher.
Or if you are running Splunk 7.3.X you will need to update Sideview Utils to 1.3.12.
Unfortunately Splunkbase truncates release notes at 1024 characters and our notes for this release are longer than that.
To read the full release notes visit our site at: https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/release-notes/
Fixed a critical regression introduced in 5.3.5 that broke the app on 7.X versions of Splunk.
Fixed a problem where the app's own license checks would fail if the Splunk server was using the "root_endpoint" key. This would result in the license check failing when Splunk was set up in a reverse proxy configuration.
Our apologies to all our customers and prospects who over the past few months were told erroneously that the recent releases of this app were not cloud compatible. Also thanks to the internal splunkers who are trying to fix these problems and improve these broken processes.
Unfortunately Splunkbase still truncates release notes at 1000 characters, which is quite a lot shorter than the notes for this release.
Luckily you can read our full release notes for this and other releases on our website here -
https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/release-notes/
Unfortunately Splunkbase still truncates release notes at 1000 characters, which is quite a lot shorter than the notes for this release.
Luckily you can read our full release notes for this and other releases on our website here -
https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/release-notes/
As a Splunkbase app developer, you will have access to all Splunk development resources and receive a 10GB license to build an app that will help solve use cases for customers all over the world. Splunkbase has 1000+ apps from Splunk, our partners and our community. Find an app for most any data source and user need, or simply create your own with help from our developer portal.