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Downloading Add-on for Atlassian JIRA Service Desk alert action
SHA256 checksum (add-on-for-atlassian-jira-service-desk-alert-action_2017.tgz) 39ed5cbb507befd2a5450fd44f4c204d9e8b6162aed8416e833c0ba35d5a23ec SHA256 checksum (add-on-for-atlassian-jira-service-desk-alert-action_2016.tgz) 9dcd7faa8b8f07b8cf63f5142256a662bbc9b5f9fb0a249e09ccbed84dbe565d SHA256 checksum (add-on-for-atlassian-jira-service-desk-alert-action_2015.tgz) 4de22e08dd8869f08816ceec236bccd5c1bbffbe1de555ab594fb4014b7f088a SHA256 checksum (add-on-for-atlassian-jira-service-desk-alert-action_2014.tgz) c5de885d3a3dbcfea1db3ea7353ea79d9c93e6311fb9dd55aeb426152cf012e7 SHA256 checksum (add-on-for-atlassian-jira-service-desk-alert-action_2013.tgz) 56ca46debbff740c82106f165b3cd73588a30e014c31806c568ae1d3839774a0 SHA256 checksum (add-on-for-atlassian-jira-service-desk-alert-action_2012.tgz) 9fe55f4ec820298e755571974d07b76e7b59c11177ee8859f5a50c9c8f75d009 SHA256 checksum (add-on-for-atlassian-jira-service-desk-alert-action_2011.tgz) c7f2f756bc9d9a5eacc388506d7f66eee3c7e42db2b9e6d04aacf7bc753b2d31 SHA256 checksum (add-on-for-atlassian-jira-service-desk-alert-action_2010.tgz) d5d4da697cc9dc9c6955a1a982540ccc60904a2c7feeebe11d38b9bf1904d586 SHA256 checksum (add-on-for-atlassian-jira-service-desk-alert-action_207.tgz) e54149872b1ab9108f754242f3137e8241f77233332390bdc2365986214f1165
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splunk

Add-on for Atlassian JIRA Service Desk alert action

Splunk Cloud
Overview
Details
The Splunk Add-on for JIRA Atlassian Service Desk provides alerts action for JIRA issues creation:

- Trigger JIRA issue creation from Splunk core alerts and Enterprise Security correlation searches
- Dynamic retrieval per JIRA project for types of issues and priority
- Dynamic assignment of priority (optional)
- Dynamic and/or static assignment of summary, description, assignee and labels
- Custom fields full capabilities via the embedded custom field structure in alerts (optional)
- Deduplication feature workflow with bi-directional integration, allows detecting a duplication issue creation request, and adding new comments automatically instead of creating duplicated issues
- Attaching Splunk alert results to the JIRA issue in CSV or JSON format
- Resilient store JIRA issue creation, shall a JIRA issue fails to be created, the resilient workflow handles automatic retries with a resilient policy
- Monitoring of JIRA issue workflow via the embedded Overview dashboard and out of the box alerts
- Get any information from JIRA via the REST API custom command wrapper, generate and index to summary events or the metric store issues statistics per projects

See: https://ta-jira-service-desk-simple-addon.readthedocs.io

The Add-on for Atlassian JIRA Service Desk alert action provides an high quality and resilient integration with Splunk core and Splunk Enterprise Security.

The Add-on is compatible with:
- JIRA Server
- JIRA Cloud
- JIRA Data center

Online Documentation: https://ta-jira-service-desk-simple-addon.readthedocs.io

This project is hosted in Github: https://github.com/guilhemmarchand/TA-jira-service-desk-simple-addon

Open an issue: https://github.com/guilhemmarchand/TA-jira-service-desk-simple-addon/issues

Release Notes

Version 2.0.17
Oct. 1, 2023

SHA-256: d32ca88ba8ad51ce4ad2a5bd90b6987a7fdd094caacd3391b071f603027c6040

  • enhancement - Custom fields - Add additional protection against badly parsed custom fields #174
  • enhancement - Allows adding the Splunk search results in the JIRA Description field (in CSV or JSON format) #173
  • bug - Splunk Cloud Classic - ensures that indexed time parsing is partioned on the Search Heads properly (SLIM) #176
Version 2.0.16
July 26, 2023
  • enhancement - Remove __mv_ fields from export as JSON/XLSX/CSV when attaching results #170
Version 2.0.15
March 1, 2023

Version 2.0.15

SHA-256: b1449f5ea3331d6f9d688f981dbaa389afa9056e5b6de4ac807181d3afb924f6

  • New custom command jirajsonexpand that can be used in a streaming manner to expand complex JSON issue structures
  • Refresh UCC
Version 2.0.14
Jan. 4, 2023
  • Fix Issue #155: Regression with the resilient store tracker

If post-upgrade and after at leat one execution you are still experiencing issues with the reslient tracker, please purge the KVstore collection:

| outputlookup jira_failures_replay

Any temporary failure will be stored properly for replay purposes.

SHA-256: 0991c995397159ec441af03a15240a16d47421d625c5fe8be0a4e2d0db570cd8
Version 2.0.13
Dec. 9, 2022

FIx Issue #151: Proxy account configuration is not synced in a SHC
SHA-256: b4d1893f6038c4765c32003a2312ee2e4d783fb0dee7487127a7179556165fc0
Version 2.0.12
Nov. 25, 2022
  • Fix Issue #148: Accounts are not synchronised among members of the SHC
  • Fix Issue #149: jiraoverview should verify the HTTPS protocol
Version 2.0.11
Nov. 24, 2022
  • Enhancement: Add a connectivity verification (network, settings and authentication) in custom commands, as well as an option that can be triggered from the jirafill command (| )
  • Enhancement: Logging enhancements, custom command now log to their own dedicated log file, available in the _internal, configurable via the logging level in the configuration UI, and easily accessible from the navigation menu
  • Enhancement: Introducing a new custom command "| jiraoverview" which loads at scale all main KPIs for all projects for configured accounts, and replaces the previous heavy and slow logic in the JIRA analytic dashboard. In Addition, this addresses some reported issues where not all projects could be loaded
  • Fix: Regression with version 2.10 regarding issues calling components #146
Version 2.0.10
Oct. 14, 2022
  • Python code level enhancements for a more robust approach when builing the JSON data to be submitted to the JIRA API, this addresses risks of failures with very complex contents
  • Remove useless references to oauth in account configuration

SHA-256: 3d9715d20f8f26888de9def25d8e00470d77a3e657110a3c382f4f9f50675722
Version 2.0.7
Nov. 1, 2021
  • Fix Issue #121 - missing id section in app.conf was reported to be causing issues in Splunk Cloud automation

SHA-256:8b21507e9c1a6a9a478cf6abaf2eecf5a88d03c70f7d5f14b3df1afe880b245e
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Built by
Guilhem Marchand
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Contact Developer Questions on Splunk Answers Flag as inappropriate App Contents: Alert Actions App Contents: Alert Actions App Contents: Alert Actions App Contents: Alert Actions App Contents: Alert Actions App Contents: Alert Actions App Contents: Alert Actions App Contents: Alert Actions App Contents: Alert Actions
Compatibility
Products: Splunk Enterprise Products: Splunk Enterprise Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise Products: Splunk Enterprise, Splunk Cloud Products: Splunk Enterprise, Splunk Cloud
Splunk Versions: 9.2, 9.1, 9.0, 8.2, 8.1 Platform: Platform Independent Splunk Versions: 9.2, 9.1, 9.0, 8.2, 8.1 Platform: Platform Independent Splunk Versions: 9.2, 9.1, 9.0, 8.2, 8.1 Platform: Platform Independent Splunk Versions: 9.2, 9.1, 9.0, 8.2, 8.1, 8.0 Platform: Platform Independent Splunk Versions: 9.2, 9.1, 9.0, 8.2, 8.1, 8.0 Platform: Platform Independent Splunk Versions: 9.2, 9.1, 9.0, 8.2, 8.1 Platform: Platform Independent CIM Versions: 5.x Splunk Versions: 9.2, 9.1, 9.0, 8.2, 8.1 Platform: Platform Independent CIM Versions: 5.x Splunk Versions: 9.2, 9.1, 9.0, 8.2, 8.1 Platform: Platform Independent Splunk Versions: 9.2, 9.1, 9.0, 8.2, 8.1, 8.0 Platform: Platform Independent
Licensing
Apache 2
Category & Contents
Categories: Security, Fraud & Compliance, Utilities
App Type: Add-on
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