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SIGNL4 - Mobile Alerting for Ops Teams

Splunk Cloud
Overview
Details
SIGNL4 is an out-of-the-box and lightweight mobile alerting SaaS. SIGNL4 bridges the ‘last mile’ from IT systems, machines and sensors to engineers, IT staff and workers ‘in the field’.

SIGNL4 is the fastest way to route critical alerts from Splunk to the right people at the right time – anywhere by push, text and voice calls. Upon critical events it notifies team members through persistent mobile push, text and voice calls with acknowledgement, tracking and escalation. SIGNL4 thus provides for an up to 10x faster response to critical alerts, major incidents and urgent service requests.

SIGNL4 provides:

- An extremly user-friendly and visual experience for critical alerts
- Persistent and trackable alert notifications by mobile push, voice calls and text
- Automated escalations based on target response times
- Shift and On-call duty scheduling plus ad-hoc duty management
- Shared annotations to alerts and audit trails
- Integrated mobile chat for incident-centric collaboration
- Alert notifications to your entire team or team members on duty
- Custom sounds for your critical alerts
- One-touch connect with your team members
- Monitors, tracks and reports your hours spend on duty (CSV download)
- Complete audit trails of all notifications and response (CSV download)
- Comprehensive API for 3rd party integrations (webhook, email, REST)

Splunk is connected using the super-easy REST web-hook of SIGNL4 with great options for customizing the alerting experience. With SIGNL4 you will see an up to 10x faster response over email notifications and manual alerting.

To create your free SIGNL4 account, please visit https://www.signl4.com

SIGNL4 is a mobile-first solution that automatically notifies operations teams in case of critical events. Drop an email, call a webhook and SIGNL4 reliably notifies active staff on duty. SIGNL4 provides for a 10x faster response to critical alerts, major incidents and urgent service requests.

HOW TO GET STARTED
Sign up for a free test account here: https://www.signl4.com/free-trial-test/
Connect SIGNL4 and Splunk: https://vimeo.com/261491582

FEATRUES
- Reliably and persistently dispatch alerts and work items to field staff, maintenance engineers and mobile workforce
- Accelerate alerting/escalation processes by linking machines, IT or any other application to the right person at the right time
- Track alert and work item acknowledgement, annotations and resolution
- Manage timely availability of operations teams (on-call duties, shifts) to route alerts automatically
- Consolidate events and alerts from multiple sources. Create a single pane of glass for critical information.

Release Notes

Version 1.4.0
March 21, 2024

Maintenance release.

Version 1.3.0
March 20, 2024

Maintenance update.

Version 1.2.0
Feb. 16, 2021

Python3 compatibility.
Ready for Splunk Cloud.
Smaller improvements.

Version 1.1.0
Nov. 25, 2019
Version 1.0.4
April 13, 2018

Initial version.

Version 1.0.3
April 3, 2018

Intial version of the SIGNL4 app for Splunk.

Version 1.0.2
March 23, 2018

First release.

Version 1.0.1
March 22, 2018

Initial version of this app.

Version 1.0
March 21, 2018

Initial app release.


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