Splunk for Request Tracker (RT) provides visibility to Request Tracker data, allowing to view realtime and selected time reports.
SLA reports can be easily generated also, although are not done in this app.
The SplunkForRequestTracker app can be installed by either the Splunk app setup screen, or by manually installing and configuring the app.
Once the app is installed, you need to do some configurations changes. For detailed instructions please refer to the document gettingstarted.pdf located in SPLUNK_HOME/etc/apps/SplunkForRequestTracker/appserver/static/gettingstarted.pdf.
In order to index MySQL data from RT into Splunk, this app has the following requirements:
Python 2.x
SQLAlchemy 0.6.3
MySQL-python
Please, refer to SPLUNK_HOME/etc/apps/SplunkForRequestTracker/appserver/static/gettingstarted.pdf to get more information about how to install it.
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Some fixes and extended documentation.
In order to index MySQL data from RT into Splunk, this app has the following requirements:
-Python 2.x
-SQLAlchemy 0.6.3
-MySQL-python
In order to get more information about how to install it, please refer to:
SPLUNK_HOME/etc/apps/SplunkForRequestTracker/appserver/static/gettingstarted.pdf
Dashboards converted to simple XML, in order to adapt app to Splunk v6.
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